Industry News

Coles the first major Australian retailer to launch 90-minute Click&Click Collect offer on supermarket range

Coles is the first major retailer to launch 90-minute Click&Collect in Australia, making it even easier for busy Australians to shop with Coles Online.

Now available at more than 400 Coles supermarkets nationally, Click&Collect Rapid allows customers to place their grocery order online and collect just 90 minutes later. Customers will even be able to order from an extended range not usually offered for Click&Collect and home delivery orders, with the popular Coles hot roast chicken now available.

Coles Online Head of Network Development and Customer Delivery James Geddes said Coles was committed to offering time-poor customers convenient solutions to topping up the pantry or picking up those last ingredients for dinner.

“Coles Online continues to grow in popularity and we’re excited to launch this offer for customers who are looking for a convenient and affordable shopping experience,” he said.

The new service provide ultimate convenience for busy people

He continued, “The feedback from customers who used Click&Collect Rapid during our trial last year was overwhelmingly positive and it has proven particularly popular with customers who tend to have smaller baskets and shop more frequently as they can place their order during the day and collect it on the way home.

“Whether it’s meat and veggies for a last-minute dinner, pet food for your dog, or making sure you have fresh bread for school lunches for the following day, Click&Collect Rapid takes the stress out of running to the supermarket for forgotten items.” Geddes said.

Click&Collect Rapid customers can place an order for up to 40 items, with a minimum spend of $30, and pay a flat fee for $5 for it to be picked, packed and ready for collection between 2.30pm and 5pm.

With many Australians starting to return to work and school, Coles has also recently launched a three-month campaign that will see the price of over 200 popular products lowered across the store, some by up to 36%, as Coles undertakes a major investment in value. The campaign has already delivered price reductions on ice cream, fresh convenience foods, in the deli, and on beverages and pet food.

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