Author - ben-ellis

Ben Ellis is the Head of Wholesale for Charter Hall’s retail division and responsible for a portfolio of more than 100 properties worth more than $4 billion. Ben’s role includes development and implementation of fund strategy, investor relations including capital raising and delivery of investment performance. Ben has more than 20 years' experience in the retail sector covering leasing, asset management, development management and funds management both domestically and abroad.

In the broadest sense, a user is any individual who interacts with a system, product, or service to achieve a specific goal. Whether they are navigating a mobile app, clicking through a website, or engaging with an AI, the user is the central figure for whom the experience is designed. In the realm of technology, "user" often implies a person who utilizes hardware or software, where their behavior, feedback, and needs dictate the evolution of the interface. While the term can feel a bit clinical or detached, it represents the vital human element that transforms static code and logic into a functional, purposeful tool.